The 2-day Coaching and Mentoring for Managers course is designed for organisations that want their managers and team leaders to apply practical coaching and mentoring skills in everyday work situations in order to develop the performance of those they are responsible for, as well as improving communication within the business.

Previous attendees have included chief executives, general managers, and HR managers, right through to production line supervisors and office staff. In fact, anybody that has to work as part of a team and relies on other people's efforts will benefit from this programme.

Course Syllabus

The syllabus of the Coaching and Mentoring for Managers course is comprised of four modules, covering the following:

Module One

Introduction to Coaching and Mentoring

Exploding the myths surrounding coaching
Benefits of coaching and mentoring
The role of a coach and mentor
How to avoid everyday interference that takes your time away from coaching people to achieve results
How motivation works
The difference between mentoring, coaching, directing, supporting & delegating, and learning when it is necessary to apply them
Why coaching is an action orientated partnership purely focused on measurable results
Coaching and mentoring outcomes

Module Two

Managing a Coaching Session

The most important skills of a business coach
The key characteristics of a good coach
How to ask powerful coaching questions
Opportunity to role-play using the STAR/GROW model

Module Three

Mentoring in Action

Mentoring suggestions
The first meeting
Between first and second meetings
The second meeting
The Experiential learning cycle
Model discussions
Frequent questions asked by Mentors
Duration of mentoring
End of relationships

Module Four

Putting Learning into Practice

Building a bank of great coaching questions
Demonstration of what has been taught in a live coaching/mentoring meeting
Individual feedback from a professional coach
Creating SMART action plans
Getting started as a work coach/mentor
Group review and feedback on new learning
Action steps for new coaches

Scheduled Courses

Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.